Privacy notice

I understand that your privacy is important and that you care about how your personal data is used and shared online. I respect the privacy of everyone who visits my website and uses online services. 

I am committed to respecting, securing and protecting your privacy and private data and am also committed to being transparent about what is collected and how it is used. 

This policy, which covers your use of this website and online services, provides you with information about what personal data is collected, how data is used, how your privacy is maintained, and your legal rights relating to your personal data. 


Contact details 

You can get in touch by: 

  1. Telephone –  07902 053418 

  2. Email – 

  3. Post – Chloe Young, 14 Wade Road, Inverness, IV2 3DG. 


Your Rights 

  1. Under the General Data Protection Regulation (GDPR) you have a number of rights with regards to your personal data, which this policy has been designed to uphold: 

  2. Right to be informed – you have the right to be informed about the collection and use of your personal data. 

  3. Right of access – you have the right to request a copy of the information that is held about you. You can do this by contacting me using the above details. 

  4. Right of rectification – you have a right to correct data that I hold about you that is inaccurate or incomplete. 

  5. Right to be forgotten – in certain circumstances you can ask for the data held about you to be erased from my records. 

  6. Right to restriction of processing – where certain conditions apply, you have a right to restrict the processing of your data. 

  7. Right of portability – you have the right to have the data held about you transferred to another organisation. 

  8. Right to object – you have the right to object to certain types of processing (such as direct marketing). 

  9. If you have cause for complaint about my use of your data, or you would like to exercise any of your rights, then please contact me directly using the details provided in Section 1. 

  10. If I am unable to help, or you aren’t satisfied with the response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted: 

By post – The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

By telephone – 0303 123 1113 

Via its website – 


What Data Is Collected From You? 

  1. Depending on how you use my website, I may collect some or all of the following personal data from you. (Please also see section 7 for use of cookies.) 

  2. Contact information such as email addresses, postal address and telephone numbers. 

  3. System information, such as IP Address, browser type and version, and operating system. You cannot be identified by these means. 

  4. Information about your activity on the site. 


How I Use Your Data 

  1. All personal data is processed and stored securely. I do not keep your personal data for any longer than it is necessary for reason(s) for which it was first collected. 

  2. Your personal data will be deleted if there has been no use of it for 12 months. 

  3. Where I have a legal obligation to keep it longer than that I will delete it as soon as that legal obligation is discharged. 

  4.  Use of your data will always have a legal basis (as set out in Section 5), and I may use your data for the following purposes: 

Providing and managing your access to my website and services. 

Personalising and tailoring your website experience. 

Providing and managing your account on our website. 

Communicating with you (replying to your emails and enquiries). 

To provide you with services as requested on the website. 

Analysing your use of my site and services, gathering feedback, to continually improve the website. 


Legal Basis 

  1. I only process your data where I have a legal duty under the GDPR to do so. 

  2. Use of your personal data will always have a legal basis, either because: 

It is a necessity for your use of my services; or 

You have consented to my use of your personal data; or 

I am complying with a legal obligation. 


Storing And Sharing Your Data 

  1. Data security is very important and appropriate security measures are taken to safeguard and secure your data which is collected via my website and services. 

  2. As my website is provided by Wix you data may be stored within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection. 

  3. I will never sell, transfer or disclose your personal data to any third party except: 

In certain limited circumstances where I am legally required to share your personal data – for example, a genuine concern for wellbeing or safety. 



  1. Like many other websites, mine uses cookies. Cookies are small pieces of information sent by an organisation to your computer or device and stored on your computer or device to allow a website to recognise you when you visit. They help me to collect statistical data about your browsing actions and patterns but should not contain personal data (other than the cookie itself, which is defined as personal data under GDPR). 

  2. All cookies used by and on the website are used in accordance with the current cookie law. For more information see 

  3. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.  

  4. Cookies used on this site: 

Cookie Name                             Purpose

-Performance Cookies 

-Google Analytics 

-XSRF-TOKEN                        Used for security reasons

-bSession                                   Used for system effectiveness measurement

-hs                                              Used for security reasons

-ssr-caching                               Used to indicate the system from which the site was rendered

-svSession                                  Used in connection with user login



Changes To Privacy Notice 

  1. This privacy notice may change from time to time (for example, if the law changes). Any changes will be immediately posted on this site. It is recommended you check the privacy notice regularly to remain up to date. 

  2. This privacy notice was last updated August 2020.